1. Who we are
Quick Out Convenience LLC (“Quick Out”, “we”, “us”) operates the ordering platform at quickoutnj.com and order.quickoutnj.com. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have.
2. Information we collect
2.1 Information you provide
- Account information: name, email address, phone number, and password (stored hashed).
- Order information: the items you order, customizations, pickup time, special instructions, order history.
- Communications: messages you send to us via email or SMS, and your responses to our notifications.
2.2 Information collected automatically
- Device and usage: IP address, browser type, device type, pages viewed, timestamps. Used for fraud prevention, security, and basic site analytics.
- Cookies and session storage: a session cookie to keep you logged in, and local storage for cart contents and favorites. We do not use third-party tracking cookies.
3. How we use your information
- To process and fulfill your Orders;
- To send transactional SMS and email (order confirmations, pickup-ready notifications, account verification);
- To send marketing SMS and email if you have opted in (you can opt out at any time);
- To verify your phone number via one-time-passcode (OTP) sent through our SMS delivery provider;
- To prevent fraud, abuse, and unauthorized access;
- To comply with legal obligations and tax record-keeping;
- To improve the Platform and customer experience.
4. Who we share with
We share information only with the parties listed below:
- The Store(Quick Out Convenience & Smoke, 1111 St. Georges Avenue, Colonia NJ): your name, phone, order contents, and pickup time. The Store needs this to prepare your Order.
- Our SMS delivery provider: your phone number and message content for OTP verification, order notifications, and marketing SMS (if opted in).
- Our transactional email provider: your email address and message content for transactional and marketing email.
- Our hosting and database infrastructure provider: account information, order history, and session data. Hosted in the United States.
- Law enforcement and regulators: when required by valid legal process or to protect rights, property, or safety.
We do not sell your personal information. We do not share your information with advertisers, data brokers, or unrelated third parties.
5. Retention
We retain order records indefinitely for tax, accounting, and audit purposes, as required by New Jersey law. Account information is retained for as long as your account is active. You may request deletion of your account by emailing noreply@quickoutnj.com; we will delete or anonymize your account information subject to records we are legally required to keep.
6. Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you;
- Correct inaccurate information;
- Request deletion, subject to legal retention obligations;
- Opt out of marketing communications;
- Receive a portable copy of your personal information in a machine-readable format.
To exercise these rights, email noreply@quickoutnj.com from the email address associated with your account.
7. Security
We use industry-standard safeguards including encrypted transport (HTTPS), hashed passwords, row-level security on our database, and rate limiting on sensitive endpoints. No system is perfectly secure. You are responsible for keeping your password confidential and notifying us promptly of any suspected unauthorized access.
8. Children's privacy
The Platform is intended for users 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will delete it.
9. SMS and email opt-out
Reply STOP to any marketing SMS to unsubscribe. Reply HELP for assistance. Transactional messages (such as order confirmations and OTP codes) may continue to be sent as required to fulfill your Orders.
Unsubscribe from marketing email using the link at the bottom of any marketing email, or email us at noreply@quickoutnj.com.
10. Cookies
We use only first-party session cookies and local storage strictly necessary for the Platform to function (keeping you logged in, remembering cart contents and favorites). We do not use third-party advertising or cross-site tracking cookies.
11. International users
The Platform is operated from the United States. If you access it from outside the U.S., you understand that your information will be transferred to, stored, and processed in the U.S.
12. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
13. Contact
Privacy questions or requests: noreply@quickoutnj.com or call (732) 737-6705.